We've been around since 1999 so we've answered a lot of questions and solved a lot of dilemmas. Browse our FAQs for a quick answer to your question. If you can't find it, don't hesitate to reach out to us. We're always happy to help, wherever we can.
If you have been given a quote by a member of our team, you can liven your order here and purchase online. Simply enter your E-mail Address and Quote Number to view your quote and go from there.
Once we have received your order, our lead delivery time is 6 - 8 weeks
Please wait to be contacted about organising a delivery date.
Our team will carry and assemble it in your home. Worried About it fitting, contact us via the live web chator call us.
No packaging or mess will be left behind.
Raft's Return Policy
For online orders, if for any reason you'd like to return your item, please contact us within 14 days of delivery. The cost of restocking a returned item is 10% of its value, which will be deducted from your refund.
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Need help? Speak to our team
Our showroom team can talk you through sizes, fabrics and access. Web chat, or ask for a video call to be shown the furniture in store. Live chat replies in minutes, 10am–6pm Monday to Saturday.